Refund Policy

At Aera Closet, your satisfaction is our priority. If you're not happy with your purchase, we're here to make it right.

Eligibility for Refund

Refund requests must be raised within 7 days of delivery
Item must be unused, unwashed, and in original condition with tags intact
Sale items, customised orders, and innerwear are not eligible for refund

How to Request a Refund

Email us at support@aeracloset.com with:

Your order number
Reason for refund
Photos of the item (if damaged or defective)

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund within 2-3 business days.

Refund Timeline

Credit/Debit Card: 5-7 business days
UPI/Net Banking: 3-5 business days
COD orders: Refunded via bank transfer within 7 business days

Damaged or Defective Items

If you received a damaged or defective item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.