Return & Exchange
Return & Exchange Policy
We want you to love every piece from Aera Closet. If something isn't right, we're here to help.
Return Window
Returns are accepted within 7 days of delivery.
Conditions
- Item must be unused, unwashed and in original condition
- Tags must be intact
- Sale items are not eligible for return
Exchange
Exchanges are accepted within 10 days of delivery for size or colour issues, subject to availability.
How to Initiate
Email us at support@aeracloset.com with your order number and reason. Our team will guide you through the process within 24-48 hours.
Refund
Approved refunds are processed within 5-7 business days to your original payment method.